*{margin:0;padding:0;box-sizing:border-box;-webkit-tap-highlight-color:transparent}
:root{--azul:#1B3A5C;--dorado:#D4A843;--verde:#27AE60;--rojo:#E74C3C;--bg:#F5F6FA;--card:#FFFFFF;--text:#2C3E50;--muted:#7F8C8D;--radius:16px;--shadow:0 2px 12px rgba(0,0,0,.08)}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;background:var(--bg);color:var(--text);min-height:100vh;padding-bottom:80px;font-size:16px}
.header{background:var(--azul);color:#fff;padding:16px 20px;text-align:center;position:sticky;top:0;z-index:100;box-shadow:0 2px 8px rgba(0,0,0,.2)}
.header h1{font-size:18px;font-weight:700;letter-spacing:.5px}
.header .subtitle{font-size:12px;opacity:.8;margin-top:2px}

/* LOGIN */
.login-screen{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:100vh;padding:30px;background:linear-gradient(135deg,#1B3A5C 0%,#2C5F8A 100%)}
.login-box{background:#fff;border-radius:24px;padding:40px 30px;text-align:center;width:100%;max-width:340px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.login-logo{font-size:48px;margin-bottom:12px}
.login-title{font-size:20px;font-weight:800;color:var(--azul);margin-bottom:4px}
.login-sub{font-size:13px;color:var(--muted);margin-bottom:24px}
.pin-input{width:100%;padding:16px;border:2px solid #E8ECF0;border-radius:14px;font-size:24px;text-align:center;letter-spacing:12px;font-weight:700;outline:none;transition:border .2s}
.pin-input:focus{border-color:var(--azul)}
.pin-input.error{border-color:var(--rojo);animation:shake .4s}
@keyframes shake{0%,100%{transform:translateX(0)}25%{transform:translateX(-8px)}75%{transform:translateX(8px)}}
.login-btn{width:100%;padding:16px;border:none;border-radius:14px;background:var(--azul);color:#fff;font-size:16px;font-weight:700;cursor:pointer;margin-top:16px;transition:transform .2s}
.login-btn:active{transform:scale(.96)}
.login-error{color:var(--rojo);font-size:13px;margin-top:12px;font-weight:600;display:none}

/* NAV */
.nav{position:fixed;bottom:0;left:0;right:0;background:#fff;display:flex;justify-content:space-around;align-items:center;height:70px;box-shadow:0 -2px 12px rgba(0,0,0,.1);z-index:100;border-top:2px solid #eee}
.nav-btn{display:flex;flex-direction:column;align-items:center;gap:3px;padding:6px 4px;border:none;background:none;color:var(--muted);font-size:9px;font-weight:600;cursor:pointer;transition:all .2s;border-radius:10px;min-width:48px}
.nav-btn.active{color:var(--azul);background:rgba(27,58,92,.08)}
.nav-btn .icon{font-size:22px}

/* SECTIONS */
.section{display:none;padding:16px;animation:fadeIn .3s}
.section.active{display:block}
@keyframes fadeIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.card{background:var(--card);border-radius:var(--radius);padding:20px;margin-bottom:16px;box-shadow:var(--shadow)}
.card-title{font-size:16px;font-weight:700;margin-bottom:12px;display:flex;align-items:center;gap:8px}


/* NOVEDADES */
.nov-card{background:#fff;border-left:4px solid var(--dorado);border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 2px 8px rgba(0,0,0,.06)}
.nov-card.urgente{border-left-color:var(--rojo)}
.nov-card.resuelta{border-left-color:var(--verde);opacity:.7}
.nov-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.nov-tipo{font-size:12px;font-weight:700;color:var(--azul);background:rgba(27,58,92,.08);padding:3px 10px;border-radius:20px}
.nov-fecha{font-size:11px;color:var(--muted)}
.nov-detalle{font-size:14px;color:var(--text);margin:8px 0;line-height:1.4}
.nov-meta{font-size:12px;color:var(--muted);margin-bottom:10px}
.nov-estado{display:inline-block;font-size:11px;font-weight:700;padding:3px 8px;border-radius:8px;background:#f0f0f0}
.nov-estado.nueva{background:#FFF3CD;color:#856404}
.nov-estado.vista{background:#D1ECF1;color:#0C5460}
.nov-estado.gestion{background:#D4EDDA;color:#155724}
.nov-estado.trasladada{background:#F8D7DA;color:#721C24}
.nov-actions{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap}
.nov-action-btn{padding:10px 14px;border:none;border-radius:10px;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s}
.nov-action-btn:active{transform:scale(.95)}
.nov-btn-vista{background:#D1ECF1;color:#0C5460}
.nov-btn-resolver{background:#D4EDDA;color:#155724}
.nov-btn-trasladar{background:#F8D7DA;color:#721C24}
.nov-nota-input{width:100%;padding:10px 12px;border:2px solid #E8ECF0;border-radius:10px;font-size:14px;margin-top:8px;display:none}
.nov-badge{background:var(--rojo);color:#fff;border-radius:50%;font-size:11px;font-weight:700;min-width:20px;height:20px;display:inline-flex;align-items:center;justify-content:center;margin-left:6px}
.nov-filter{display:flex;gap:6px;margin-bottom:16px;overflow-x:auto;padding-bottom:4px}
.nov-filter-btn{padding:8px 14px;border:2px solid #E8ECF0;border-radius:20px;background:#fff;font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap}
.nov-filter-btn.active{border-color:var(--azul);background:rgba(27,58,92,.08);color:var(--azul)}

/* FORMS */
.form-group{margin-bottom:20px}
.form-label{display:block;font-size:14px;font-weight:600;margin-bottom:8px;color:var(--text)}
.form-select,.form-input{width:100%;padding:14px 16px;border:2px solid #E8ECF0;border-radius:12px;font-size:16px;background:#fff;appearance:none;-webkit-appearance:none}
.form-select:focus,.form-input:focus{border-color:var(--azul);outline:none;box-shadow:0 0 0 3px rgba(27,58,92,.1)}
.form-select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%237F8C8D' d='M6 8L1 3h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 16px center}
.toggle-group{display:flex;gap:8px;flex-wrap:wrap}
.toggle-btn{padding:12px 20px;border:2px solid #E8ECF0;border-radius:12px;background:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:all .2s;flex:1;text-align:center;min-width:80px}
.toggle-btn.active{border-color:var(--azul);background:rgba(27,58,92,.08);color:var(--azul)}
.toggle-btn.si{border-color:var(--verde);background:rgba(39,174,96,.1);color:var(--verde)}
.toggle-btn.no{border-color:var(--rojo);background:rgba(231,76,60,.1);color:var(--rojo)}

/* TURNOS */
.turno-card{padding:16px;border-radius:14px;margin-bottom:12px;border:2px solid #E8ECF0;position:relative;transition:all .2s}
.turno-card.abierto{border-color:var(--verde);background:rgba(39,174,96,.04)}
.turno-card .turno-status{position:absolute;top:12px;right:12px;padding:4px 10px;border-radius:8px;font-size:11px;font-weight:700}
.turno-card .turno-status.en-turno{background:rgba(39,174,96,.15);color:var(--verde)}
.turno-card .turno-name{font-size:16px;font-weight:700;margin-bottom:4px}
.turno-card .turno-info{font-size:13px;color:var(--muted)}
.turno-card .turno-time{font-size:14px;font-weight:600;color:var(--azul);margin-top:6px}
.btn-checkout{width:100%;padding:12px;border:none;border-radius:10px;background:var(--rojo);color:#fff;font-size:14px;font-weight:700;cursor:pointer;margin-top:10px;transition:transform .2s}
.btn-checkout:active{transform:scale(.96)}

/* BUTTONS */
.btn-submit{width:100%;padding:18px;border:none;border-radius:14px;font-size:18px;font-weight:700;color:#fff;cursor:pointer;transition:all .2s;display:flex;align-items:center;justify-content:center;gap:8px}
.btn-submit.green{background:var(--verde)}
.btn-submit.blue{background:var(--azul)}
.btn-submit.red{background:var(--rojo)}
.btn-submit:active{transform:scale(.97)}
.btn-submit:disabled{opacity:.5;cursor:not-allowed;transform:none}

/* MI TURNO (Supervisora) */
.mi-turno-box{text-align:center;padding:30px 20px}
.mi-turno-status{font-size:60px;margin-bottom:12px}
.mi-turno-label{font-size:14px;color:var(--muted);margin-bottom:4px}
.mi-turno-time{font-size:28px;font-weight:800;color:var(--azul);margin-bottom:20px}

/* KPIs */
.kpi-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.kpi-card{background:var(--card);border-radius:14px;padding:16px;text-align:center;box-shadow:var(--shadow)}
.kpi-value{font-size:28px;font-weight:800}
.kpi-label{font-size:11px;color:var(--muted);margin-top:4px;font-weight:600}

/* PERSONAL HOY */
.personal-item{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid #f0f0f0}
.personal-item:last-child{border-bottom:none}
.personal-dot{width:12px;height:12px;border-radius:50%;flex-shrink:0}
.personal-dot.activo{background:var(--verde);box-shadow:0 0 8px rgba(39,174,96,.4);animation:pulse 2s infinite}
.personal-dot.inactivo{background:#DDD}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.5}}
.personal-name{font-weight:700;font-size:14px}
.personal-detail{font-size:12px;color:var(--muted)}

/* RATINGS */
.rating-container{display:flex;align-items:center;gap:12px}
.rating-slider{flex:1;-webkit-appearance:none;height:8px;border-radius:4px;background:linear-gradient(to right,var(--rojo),var(--dorado),var(--verde));outline:none}
.rating-slider::-webkit-slider-thumb{-webkit-appearance:none;width:32px;height:32px;border-radius:50%;background:var(--azul);border:3px solid #fff;box-shadow:0 2px 6px rgba(0,0,0,.3);cursor:pointer}

/* ACTIVOS */
.area-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.area-card{padding:16px;border-radius:14px;text-align:center;font-weight:700;font-size:13px;cursor:pointer;transition:all .2s;border:2px solid #E8ECF0;background:#fff}
.area-card:active{transform:scale(.95)}
.area-card .emoji{font-size:28px;display:block;margin-bottom:6px}
.activo-item{padding:14px;border:2px solid #E8ECF0;border-radius:12px;margin-bottom:12px}
.activo-header{margin-bottom:10px}
.activo-name{font-size:15px;font-weight:700;margin-bottom:4px}
.activo-meta{display:flex;gap:8px;flex-wrap:wrap;font-size:12px;color:var(--muted)}
.activo-meta .badge{background:#F0F2F5;padding:3px 8px;border-radius:6px;font-weight:600}
.activo-meta .cant{background:rgba(27,58,92,.1);color:var(--azul)}
.activo-meta .marca{background:rgba(212,168,67,.1);color:#996B1F}
.activo-detail{font-size:12px;color:var(--muted);margin-bottom:8px;font-style:italic}
.status-btns{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}
.status-btn{padding:10px 4px;border:2px solid #E8ECF0;border-radius:10px;font-size:11px;text-align:center;cursor:pointer;transition:all .15s;background:#fff;font-weight:600}
.status-btn:active{transform:scale(.9)}
.status-btn.ok{border-color:var(--verde);background:rgba(39,174,96,.15);color:var(--verde)}
.status-btn.falta{border-color:var(--rojo);background:rgba(231,76,60,.15);color:var(--rojo)}
.status-btn.dano{border-color:var(--dorado);background:rgba(212,168,67,.15);color:#996B1F}
.status-btn.repar{border-color:var(--azul);background:rgba(27,58,92,.15);color:var(--azul)}
.status-detail{display:none;margin-top:10px;padding:14px;border-radius:12px;animation:fadeIn .2s}
.status-detail.show{display:block}
.status-detail.falta-box{background:#FFF0F0;border:2px solid rgba(231,76,60,.25)}
.status-detail.dano-box{background:#FFF8E8;border:2px solid rgba(212,168,67,.25)}
.status-detail.repar-box{background:#F0F4FF;border:2px solid rgba(27,58,92,.2)}
.status-detail .detail-title{font-size:12px;font-weight:700;margin-bottom:10px;display:flex;align-items:center;gap:6px}
.status-detail .detail-title.falta-t{color:var(--rojo)}
.status-detail .detail-title.dano-t{color:#996B1F}
.status-detail .detail-title.repar-t{color:var(--azul)}
.status-detail input,.status-detail textarea,.status-detail select{width:100%;padding:10px 12px;border:2px solid #E8ECF0;border-radius:10px;font-size:14px;margin-bottom:8px;background:#fff}
.status-detail textarea{resize:none;height:50px}
.status-detail .mini-row{display:flex;gap:8px}
.status-detail .mini-row>*{flex:1}
.alert-tag{display:inline-block;padding:3px 10px;border-radius:8px;font-size:10px;font-weight:700;letter-spacing:.3px}
.alert-tag.urgente{background:var(--rojo);color:#fff}
.alert-tag.media{background:var(--dorado);color:#fff}
.alert-tag.info{background:var(--azul);color:#fff}

/* OVERLAY */
.overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:200;align-items:center;justify-content:center}
.overlay.show{display:flex}
.overlay-content{background:#fff;border-radius:20px;padding:40px;text-align:center;margin:20px;max-width:300px}
.overlay-content .icon{font-size:60px;margin-bottom:16px}
.overlay-content h2{font-size:20px;margin-bottom:8px}
.overlay-content p{color:var(--muted);font-size:14px;margin-bottom:20px}
.overlay-content button{padding:14px 40px;border:none;border-radius:12px;background:var(--azul);color:#fff;font-size:16px;font-weight:600;cursor:pointer}

.back-btn{display:inline-flex;align-items:center;gap:6px;padding:10px 16px;border:none;background:rgba(27,58,92,.08);border-radius:10px;font-size:14px;font-weight:600;color:var(--azul);cursor:pointer;margin-bottom:16px}
input[type="time"]{padding:14px 16px;border:2px solid #E8ECF0;border-radius:12px;font-size:16px;width:100%}
input[type="time"]:focus{border-color:var(--azul);outline:none}
.obs-input{width:100%;padding:10px 14px;border:2px solid #E8ECF0;border-radius:10px;font-size:14px;resize:none;height:60px}
.progress-bar{height:4px;background:#E8ECF0;border-radius:2px;margin:12px 0;overflow:hidden}
.progress-fill{height:100%;background:var(--verde);border-radius:2px;transition:width .3s}
.condo-btn{width:100%;padding:18px 20px;border:2px solid #E8ECF0;border-radius:14px;background:#fff;font-size:16px;font-weight:600;text-align:left;cursor:pointer;margin-bottom:10px;display:flex;align-items:center;gap:12px;transition:all .2s}
.condo-btn:active{transform:scale(.98);border-color:var(--azul)}
.condo-btn .emoji{font-size:24px}
.noshow-box{background:#FFF5F5;border:2px solid rgba(231,76,60,.2);border-radius:14px;padding:16px;margin-top:12px}
.noshow-box .form-label{color:var(--rojo)}
.empty-state{text-align:center;padding:30px;color:var(--muted)}
.empty-state .empty-icon{font-size:48px;margin-bottom:12px}
.empty-state p{font-size:14px}
.divider{height:1px;background:#E8ECF0;margin:16px 0}
.hidden{display:none!important}

/* SEGUIMIENTO */
.seg-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}
.seg-badge{background:var(--rojo);color:#fff;font-size:12px;font-weight:700;padding:3px 10px;border-radius:20px}
.seg-card{padding:14px;border-radius:12px;margin-bottom:10px;border-left:4px solid #ccc;background:#fff;box-shadow:0 1px 4px rgba(0,0,0,.06)}
.seg-card.urgencia-rojo{border-left-color:var(--rojo);background:#FFF5F5}
.seg-card.urgencia-amarillo{border-left-color:#F39C12;background:#FFFBF0}
.seg-card.urgencia-verde{border-left-color:var(--verde);background:#F0FFF4}
.seg-card .seg-top{display:flex;justify-content:space-between;align-items:center}
.seg-card .seg-nombre{font-weight:700;font-size:15px}
.seg-card .seg-dias{font-size:13px;font-weight:700;padding:2px 8px;border-radius:8px}
.seg-card.urgencia-rojo .seg-dias{background:rgba(231,76,60,.15);color:var(--rojo)}
.seg-card.urgencia-amarillo .seg-dias{background:rgba(243,156,18,.15);color:#E67E22}
.seg-card.urgencia-verde .seg-dias{background:rgba(39,174,96,.15);color:var(--verde)}
.seg-card .seg-meta{font-size:13px;color:var(--muted);margin-top:4px}
.seg-card .seg-estado{display:inline-block;font-size:12px;font-weight:600;margin-top:6px;padding:2px 8px;border-radius:6px;background:#F0F0F0}
.seg-empty{text-align:center;padding:30px 16px;color:var(--muted)}
.seg-empty .seg-empty-icon{font-size:40px;margin-bottom:8px}